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FAQ

1. How do I know that my order is confirmed?


Once you place an order, you will receive a confirmation email. It will include your order number and estimated time of delivery.

2. Can I modify my order after placing it?


Unfortunately after the order is placed, you cannot add new products to the order but you can always place a new order for the desired products. If you wish to remove products from your order, please contact us at customer support to cancel the order so that a fresh order can be placed.

3. How can I track my order?


You will receive a mail with shipment details once your order is dispatched. It will include the shipment number/AWB and the name of the courier company. You can track your order at their website or you can also write to us drsparshclinics@gmail.com

4. Are there any shipping charges?


We offer FREE Shipping on all orders. You should consider the shipping rates shown at the time of check-out to be final.

5. Do you offer Cash on Delivery?


Yes, We offer Cash-On-Delivery at no additional charge.

6. What are the different ways I can order?


You can order online through our website.
Over email drsparshclinics@gmail.com or Call us at +91 9585777769

For email and call orders, mention

-Name
-Complete Address with pincode
-Email address
-Product to be ordered
-Phone Number


7. How long does it take for the order to arrive?


We ship the products within 2 working days of receiving the order. You can expect your shipment to arrive within 5-7 working days of placing the order. However, India is a large country. Please expect additional time for remote areas and unexpected weather conditions.

8. How can I get in touch with Doctor Sparsh Chikitsalayam?


You can email us at drsparshclinics@gmail.com or Call us at +91 9585777769

9. Can you expedite my product on priority?


If you want us to expedite your order, give us a call at customer support. We will check with our logistics partner and provide you with an update.
Please Note - This is only applicable for prepaid orders

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